Face the Music appeals to people intellectually, giving them a unique assignment that challenges them cognitively. Our unique and experiential approach involves participants putting something together with their colleagues in a team environment, capturing themes, concerns, excitement, and reframing them into the form of a song. Through this they also are invited to express their emotions about what is going on, creating an excitement that is difficult to reach in traditional classroom environments. The hands, or practical part of
the process, requires them to define actions they can take going forwardpersonal and collective work that will make a difference when they return to their jobs, and in the Macys case, what will make their new reorganization project a success.
The three-fold approach appeals to different learning styles. For example, from a Myers-Briggs perspective, extroverts like to take action and then reflect on the outcome of the action to see what theyve learned. Introverts like to reflect and then act, and the program design allows for that to happen as well. As in the work environment, each team needs to adapt and accommodate the preferences of the team members.
HeadAs well as being experiential, the Face the Music process involves cognitive function and logic. The participants analyze the task at hand and through proposed discussion questions, develop themes, sub themes, issues, and data. Its basically a logical brainstorming process where they generate ideas, process and evaluate them, and make decisions about which to incorporate into their product, their song.
HeartOne of the most powerful aspects of experiential learning is the role of emotions and feelings. In our program, we encourage people to get in touch with how they are feeling about their situation and their issues. In many business environments emotions are not necessarily encouraged, so participants often welcome the opportunity to express their feelings in the FTM process. They have fun exploring and naming the emotions they experience at work. The process itself generates it's own enthusiasm and builds as the team
comes up with rhymes, metaphors, and other creative ways to express their process in the lyrics.
Singing the song, first in rehearsal, and then (gasp) on the stage; ups the stakes in the emotional realm. Its very exciting, but can also bring up fear of performing, stress for some, and ultimately (usually) the rush of being in front of their colleagues having completed their creation, and receiving their applause. For some there is a sense of relief along with the feeling of accomplishment.
HandsThe hands are about practicality, action, and physical effect. In our programs there is the hands on activity of creating and performingusing the whole body by the end of the processand there is also the question of what action, what to-dos, to take on going forward. After reflection and discussion on what they created, presented, and learned from the activity, as well as what they learned from being in the process and witnessing their cohorts do the same, participants explore actions they can commit to back on the job. This enables them to make use of the insights learned to make a concrete impact.
The Face The Music experience has the effect of contributing to a perceivable shift in a clients culture, especially when they are already in a process of change like a reorganization or merger. The multi-dimensional approach can help the group reground in their dynamic environmentand, they had a lot of fun doing it.